OUR APPROACH

OUR MISSION

OUR VISION

OUR VALUES

HUMANITY
Caring for others in their uniqueness is our top priority, with all the emotional intelligence that it requires.

PROFESSIONALISM
By paying attention to detail and delivering exceptional service, we stand out as a professional team you can rely on.

RESPECT & INTEGRITY
Respect and integrity are the foundation of all relationships. That’s why we are proud to uphold these core values in every interaction—with both our clients and our team.

QUALITY OF CARE
Because people matter, we give our very best to ensure the well-being and safety of our clients.

DEDICATION
We are fully committed to our clients, engaging both professionally and personally to make a real difference in their daily lives.

Carole Paquette

Founder

With over twenty years of experience in the healthcare field, Ms. Paquette is known for her extraordinary sense of humanity. Recognized for her optimistic vision of healthcare, her commitment, and her leadership, she believes that the quality of care is never something to compromise on. She is deeply convinced that aging with love and surrounded by support is entirely possible.

Over the years, she passed on her values of integrity and dedication to her only daughter, Andréa Tourigny, who has now taken over the management of the company, following in her mother’s footsteps.

"I am confident that the company I founded in 2002 will continue to uphold its original mission—providing compassionate care and service that meets your expectations."

Andréa Tourigny

President and CEO

Holding a bachelor's degree in administration with a specialization in human resources, as well as a master's degree in management with a focus on leadership from HEC Montréal, Ms. Tourigny took over the management of the company in 2022.

Sharing the company's core value of humanity, Ms. Tourigny is described by her team members as transparent, efficient, empathetic, and possessing an impeccable work ethic.

Her natural ability to connect with care staff, seniors, and their families makes her exceptionally well-suited to help shape and advance the field of healthcare—both today and in the years to come.

"I am determined to support today’s and tomorrow’s seniors, while guiding their families through this important stage of life—with respect and integrity—aiming to make a difference each day and provide meaningful support."

Alyson Dorion-Estrela

Having been part of the team for over three years now, it’s clear that Ms. Dorion-Estrela plays a key role in the successful management of the company. Her strong communication skills, initiative, quick execution, and professionalism all contribute to her impact. She oversees a large portion of human resources activities, in addition to leading client development efforts in collaboration with Ms. Tourigny.

Since joining the team, she has built strong relationships based on trust with everyone she works with.

Management is proud of the important role she plays within the leadership team and grateful for her commitment since day one!

"In my opinion, the key elements of outstanding in-home care are primarily based on building trust with our clients, teamwork, and communication."

OUR DISTINCTION

OUR TEAM’S CLOSENESS

The close connection between our home care team and the clients and/or their families makes us a company that truly listens to their needs.

OUR RELATIONSHIP OF TRUST

From the very beginning of our relationship with each client, establishing trust is essential to us—especially since we are entering such a personal part of their lives.

OUR HUMAN APPROACH

We strongly believe that our human approach—whether from our administrative staff or our caregivers—is fundamental. In fact, this is one of the qualities most often highlighted by our clients!