Care provided by beneficiaries
HOME SUPPORT AND ACCOMPANIEMENT SERVICE
All services offered by our care team are professional, tailored, and comprehensive. We take the time to assess your needs through an in-home visit and then carefully select the best person from our team to meet your expectations. We are attentive and responsive to your requests, because every client is unique.
To our team, every home care service is a challenge—and we put every effort into ensuring your satisfaction, right down to the smallest details!

SERVICE D'ACCOMPAGNEMENT ET DE MAINTIEN À DOMICILE
A person experiencing cognitive and/or physical loss of autonomy may struggle to meet their essential needs, whether in the short, medium, or long term. That’s why our healthcare professionals are committed to providing in-home support for anyone requiring assistance, including:
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Hygiene care and dressing assistance – Always respecting your privacy, condition, and pace. Our personal support workers provide partial or full assistance during hygiene routines while ensuring your safety.
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Mobility assistance – For those with specific conditions requiring help with movement, we ensure all transfers are done safely and at the individual’s own pace.
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Assistance with getting up and/or going to bed – Our staff is trained in the use of patient lifts and can assist with transfers during morning or evening routines.
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Meal preparation – Based on your preferences, our team will gladly prepare comforting and balanced meals. Grocery shopping can also be arranged upon request.
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Emotional support – Our staff is present not only physically but also emotionally. Many of our clients face difficult challenges, and our team is equipped with the compassion, attentiveness, and skills needed to provide meaningful support.
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Cognitive stimulation – Activities such as block games, music, puzzles, and more.
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Assistance with physiotherapy and/or occupational therapy exercises.
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Physical stimulation - particularly with walking support.
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Help with household tasks – Our team is trained to carry out various domestic chores to help ease daily living for clients and their families. Whether it’s changing bed linens, taking out the trash, doing laundry, vacuuming, or more—you can count on us!
SERVICE DE RÉPIT ET DE SURVEILLANCE
Vous prenez soin d’un proche? Laissez-nous vous aider à prendre une pause bien méritée et à vous accorder un peu de temps pour vous. Nous croyons qu’il est essentiel de maintenir un certain équilibre.
Pour ce faire, nous offrons des services de répit et de surveillance aux proches aidants, que ce soit de façon quotidienne ou occasionnelle, à tout moment de la journée (matin, soir et/ou nuit). Nous prenons le relais avec compassion et professionnalisme pour prendre soin de votre être cher.
Vous recevrez un rapport quotidien — si détaillé que vous aurez l’impression d’avoir été là vous-même !

MEDICATION REMINDER SERVICE
At any time, our team is available to provide a follow-up call or an in-person visit to ensure that your loved one is taking their medication as prescribed, giving you peace of mind and also ensuring that the person is doing well.
ACCOMPANIMENT TO MEDICAL APPOINTMENTS
Whether you need to visit a clinic for a procedure, attend a dentist or doctor's appointment, or run errands (grocery shopping, pharmacy visits, etc.), our team can accompany you to all your appointments using our own transportation.
Please note that mileage fees apply.

FREE IN-HOME ASSESSMENT
For any service, one of our home care managers is available to visit you, free of charge, to meet and assess your care needs and expectations.
The services of a home support worker or a personal care attendant generally require a minimum visit duration of 3 consecutive hours.
However, depending on your location and the required support hours, we can reduce the minimum duration to 1 or 2 hours.
Please discuss this with the manager assigned to your service—they will be happy to find the best possible arrangement for you!

Almost a month has passed and I think of you everyday and thank you everyday. I am therefore taking the time to send you a quick note to share with you my deepest gratitude. The week of March 27, you helped us, supported, listened to, advised us, but above all you took care of my father in this difficult end of life. And you did it with so much heart and kindness! Your humanity warms my soul. You are extraordinary! Thank you, thank you, thank you to Andréa Tourigny and you, Carole Paquette, for everything. Receive my most sincere greetings.
Sophie Le Bigot
Thanks to the staff at your agency who brought relief to our task in the face of my mother's illness. Ladies Hébert and Fournier, most often at work, were of precious help. My mother greatly appreciated them. They informed me on her state of health and soul every morning.
Céline Métras
It’s reassuring to know that my mother is receiving professional services from Groupe Santé Carole Paquette. We have fewer worries knowing that the person helping our mother was sent by this agency. The follow-up and attentiveness of the entire staff are outstanding.
Sophie Des Marais
We have been using the services of Groupe Santé for over a year (3 hours per week) for my father-in-law, and we are very satisfied with both the quality of the services, the respectful and warm relationship provided by the caregivers, and the flexibility of the staff. I wholeheartedly recommend them without hesitation.
Pierre Bélanger
From my experience, the staff is very patient and compassionate—truly good people you can trust.
Meggie Surprenant